Overloaded PM & sales teams
Chasing rent arrears, inspection reports, tenancy queries and listing updates pulls focus from high-value client work.
Scale your Real Estate & Property operations
AU-managed offshore teams for property management and sales: trust accounting, rent roll support, listings admin, inspections, tenant communications, CRM & pipeline follow-ups. Faster response, lower cost, consistent quality.
Save 60–70% vs in-housePhones, email & chat coveredAEST coverageISO-aligned security
Where agencies lose time — and how we help
Specialist back office
Dedicated admins and CSRs clear queues daily — arrears follow-up, maintenance logging, bookings & documentation.
Trust accounting pressure
Receipting, disbursements and reconciliations stack up; compliance risk grows when accuracy slips.
Accurate, timely books
Bookkeepers and junior accountants keep ledgers current, reconcile on schedule and prepare review-ready packs.
What we do for Real Estate & Property
Dedicated admin, accounting and customer teams embedded into your existing processes.
Trust Accounting & Rent Roll
Receipting, disbursements, bank recs, arrears follow-up, EOFY statements and owner remittances. Xero/MYOB/QBO ledgers
Listings & Property Marketing
Listing uploads, image/file management, ad refresh, enquiry routing, CRM updates and vendor reports. HubSpot / Pipedrive workflows
Inspections & Maintenance
Booking/confirmations, entry/exit report collation, tradie follow-ups and document filing. SLA dashboard & checklists
Common roles & indicative pricing
Full-time dedicated staff. Final rates vary by experience, stack and shift window.
Bookkeeper
- Bank/credit card reconciliations
- AP/AR processing
- BAS support pack
Junior Accountant
- Month-end journals & payroll entries
- Draft management reports
- BAS pack preparation
Office Administrator
- Compliance pack assembly
- Advanced document workflows
- Stakeholder & SLA reporting
Operations Assistant
- Data & CRM hygiene
- Procurement & vendor follow-ups
- Task & project coordination
Customer Service Representative
- Phone, email & chat
- Bookings & enquiry routing
- CRM notes & follow-ups
Telemarketer / Appointment Setter
- Compliant outbound calling
- Calendar invites & reminders
- CRM updates & dispositions
Part-time pods and AEST after-hours available for enquiry spikes and campaigns.
We work in your stack
Tools your agency already uses — for ledgers, CRM and communications.
Security & compliance for client and tenancy data
Access control
MFA, least-privilege, device compliance and permission reviews for CRMs and ledgers.
Data handling
Encrypted transit/storage, secure file transfer, optional QA screen/session recording.
Process
NDAs, background checks, onboarding/offboarding SOPs and incident response.