List Building & Research
Ideal customer profiles, company & contact discovery, enrichment, and basic intent signals.
Telemarketing & Sales Support for Australian SMEs
NSW-managed outbound with AEST coverage: compliant prospecting, appointment setting, pipeline admin, and reporting. Delivery teams in the Philippines & Bangladesh.
Build a reliable outbound engine — without hiring a big local team.
We set up SDR/BDR pods that research, call, qualify, and book meetings while maintaining clean CRM data and weekly reporting. Scripts align to your brand and market.
- Reduce cost per meeting by 50–70% vs. in-house.
- 7–10 day time-to-stand-up for your first callers.
- Compliant outbound with opt-out & Do Not Call processes.
- AU-based client manager; AEST coverage with follow-the-sun options.
- Call recording, QA scorecards, MFA & least-privilege access.
Want to hear how we sound on the phone? Listen to a live sample from our support team.
What we do (day-to-day scope)
Outbound Calls
Discovery scripts, qualification, objection handling, opt-out capture, and clean notes.
Appointment Setting
Book discovery calls & demos, send invites, confirm attendance, and follow-up no-shows.
Email & Sequences
Template & sequence setup, warming rules, reply handling, and nurture steps.
CRM Hygiene
Pipeline admin, stage updates, dispositions, tasks, and weekly activity/meeting reports.
QA & Reporting
Recorded calls, scorecards, coaching, SLA dashboards for dials, connects, meetings & pipeline.
We work in your stack
Telephony, sequencing and CRM tools you already use.
Outcomes our clients see
More qualified meetings
SDR discipline and clean CRM data improve show rates and pipeline quality.
Predictable activity & reporting
Weekly dashboards across dials, connects, meetings, opportunities and revenue.
Compliant outreach
Respect opt-outs, manage suppression lists, and align with privacy expectations.
Transparent pricing & common roles
Full-time dedicated staff. No lock-ins. AU public holidays observed; optional extended hours.
Sales Development Rep (SDR)
- Prospecting & qualification
- Outbound calls & sequences
- Meeting booking & follow-ups
Telemarketer / Appointment Setter
- Compliant outbound calling
- Calendar invites & reminders
- CRM updates & dispositions
Team Lead / QA
- Coaching & scorecards
- Reporting & forecasting
- Playbooks & escalations
Security, privacy & compliance
Recorded & reviewed
Calls recorded for QA with opt-out handling; PII masking and redaction on request.
Opt-out & suppression
Respect Do Not Call and unsubscribe requests; maintain suppression lists per campaign.
Least-privilege access
MFA, role-based permissions and audit trails across telephony, email and CRM systems.
Frequently asked questions
How do you keep outbound compliant?
We follow your market’s rules for opt-out, Do Not Call, and privacy. Suppression lists are enforced, and we log consent/objections inside your CRM.
Can you target specific industries or geographies?
Yes. We build ICPs with you and source contacts/companies accordingly, filtering by geo, size, industry codes, and job titles.
How do you measure success?
Activity (dials/emails), connects, meetings booked, show rate, opps created, pipeline and revenue attribution — reported weekly.
Will you write scripts and emails?
We adapt your messaging or create starter scripts and email templates, then iterate from call recordings and tracked replies.
What does onboarding look like?
Week 1: access, ICP & scripts; Week 2: sequencing & first calls; Weeks 3–4: refine messaging and scale activity with QA coaching.